Products
Our products are manufactured by trusted cosmetic partners that follow strict quality control standards. Each product is carefully selected to meet our quality and performance expectations.
Eelhoe offers premium skincare, haircare, sunscreen, beauty, and cosmetic products designed to support healthy skin and hair for everyday routines.
Most of our products are formulated for all skin types. However, if you have sensitive skin, we recommend performing a patch test before first use.
Yes. Our skincare and haircare products are suitable for both women and men unless otherwise stated on the product page.
We carefully select products from trusted suppliers. Please refer to each individual product page for ingredient and cruelty-free information when available.
Shipping
We offer free shipping on qualifying orders. Shipping costs for smaller orders are calculated at checkout based on your location.
Orders are typically processed within 1–3 business days. Delivery usually takes 6–12 business days depending on your location.
Once your order ships, you’ll receive an email containing your tracking number so you can follow your package every step of the way.
Currently, we primarily serve customers in the United States. Please check at checkout to see if shipping is available in your country.
Orders & Support
We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.
Yes! Eligible orders qualify for free shipping. Any minimum purchase requirements will be displayed during checkout.
Only one promotional code can be applied per order unless otherwise specified.
If your order has not yet been processed, contact us as soon as possible and we’ll do our best to help.
Please contact us within 7 days of delivery with photos of the damaged item, and we’ll arrange a replacement or appropriate solution.
Eligible products may be returned within 30 days of delivery. Please see our Return Policy page for complete details and conditions.
You can reach our support team anytime through our Contact page or by emailing our customer service team. We typically respond within 24–48 business hours.