Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Eelhoe. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you represent that you are at least 18 years old or have the permission of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Product images are for illustrative purposes only. Actual packaging and appearance may vary slightly.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud.
  • Pricing or inventory errors.
  • Violation of these Terms.
  • Product availability.

If your order is canceled after payment has been received, a full refund will be issued.

4. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes and shipping fees will be calculated during checkout.

5. Payments

We accept major credit cards, debit cards, PayPal, Shop Pay, and other payment methods displayed at checkout.

Payments are securely processed through trusted third-party payment providers.

We do not store complete payment card information.

6. Shipping

Shipping times are estimates only and are not guaranteed.

Once an order has been shipped, delivery times depend on the shipping carrier.

Please refer to our Shipping Policy for additional details.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Videos
  • Graphics
  • Product descriptions
  • Text
  • Design

is the property of Eelhoe or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with website security.
  • Upload malicious software or code.
  • Misrepresent your identity.

10. Product Information Disclaimer

Our skincare and haircare products are intended for cosmetic use only.

Statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA), unless expressly stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary depending on skin type, hair type, lifestyle, and consistent use.

If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Eelhoe shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order.

12. Disclaimer of Warranties

This website and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no warranties, express or implied, regarding uninterrupted access, accuracy, reliability, or fitness for a particular purpose.

13. Indemnification

You agree to indemnify and hold harmless Eelhoe, its owners, affiliates, employees, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services provided by those websites.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will become effective immediately upon posting on this website.

Your continued use of the website constitutes acceptance of any revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Eelhoe
Los Angeles, California, USA
Email: eelhoe@icloud.com